Our Founder's Story 

Some journeys begin with a single moment of clarity. Mine unfolded over fifteen years of asking better questions—and learning to listen to the space between what people say they want and what they actually need. 

Working with brands from rapid-growth startups to Fortune 500 enterprises, I honed something most marketers overlook: the ability to see beyond purchasing behavior into the deeper currents shaping decisions. The cultural moments. The psychographics. The unspoken desires that transform transactions into genuine connections. 

I watched brilliant innovations struggle across healthcare and beyond—not because they weren't revolutionary, but because they were speaking at people rather than connecting with them. They had the data but missed the humanity. The tactics but not the resonance. 

So I built a methodology that brings it all together—deep audience insights that inform strategy, tactical precision that maximizes every dollar, and messaging that harnesses cultural moments to spark authentic engagement. One that refuses to separate paid, earned, and owned media because real people don't live in channel silos. 

But it took navigating my own healthcare journey to transform conviction into mission. 

When I faced under-researched women's health challenges, I experienced what happens when an entire industry fails to truly see and understand the people it serves. Medical innovations that never reached patients because no one spoke their language. Solutions that could change lives, invisible because the messaging never connected to what women were actually experiencing. 

That's when everything crystallized. 

I founded Hello Helio to illuminate a different path forward—one where deep customer understanding powers every strategic decision, and where storytelling has the power to transform both businesses and the people they serve. The name itself is a nod to Helios, the Greek god of the sun: the all-seeing guiding light whose energy powers all growth. It's a reminder that great marketing, like the sun, should nourish what it illuminates. 

Growth happens at the intersection of insight and empathy.

It requires understanding not just what your audience does, but why they do it. The ability to spot cultural moments and harness them authentically. The recognition that every brand interaction is an opportunity for genuine connection, not just conversion. 

I've helped brands navigate market entry, product launches, and complete repositioning by starting with one fundamental question: who are we really talking to, and what do they actually care about? I've watched messaging rooted in this depth of understanding close million-dollar deals, secure funding rounds, and reach patients who finally felt truly seen. 

The work that lights me up most? Brands with a mission-driven purpose. 

Hello Helio isn't just another marketing consultancy. It's what happens when you combine commercially-minded strategy with genuine commitment to understanding people at their core. When you harness cultural moments authentically instead of chasing trends superficially. When you bring good vibes and no-bullshit honesty because great work and strong partnerships requires both warmth and truth. 

We're here to help your brand shine—not by shouting louder, but by listening deeper and connecting with the people who matter most. 

Because the world has enough noise. What it needs is more light. 

— Kaitlyn (Kait) Tuson, Founder & CEO